Mobile Banking FAQs

General

How do I enroll in Mobile Banking?

1. Log into your ASB Bank On Line account
2. Click on Other Services
3. Click on Mobile Banking
4. Accept the Mobile Banking Disclosure
5. Enroll your mobile device
6. You will then receive a text message from ASB, reply yes to finalize your enrollment
7. You are now enrolled in ASB Mobile Banking

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What is the web address for ASB Mobile Banking?

http://www.asbonline.com/mobile

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What phone number do I send my SMS Text messages to?

Send your text message to 469228 (4MyAcct)

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What different SMS/text message inquiries does Mobile Banking accept?

Balance inquiry (BAL)

A mobile user sends a balance inquiry message to request a list of the available balances on all the accounts linked to his mobile channel.

Supported action identifiers:

• BALANCE
• BAL
• B

Request	Text to SMS
Request available balances for all linked accounts	BALANCE
Request available balance for the specific account	BALANCE <account identifier> e.g. BALANCE Family Check
Sample Response
American State Bank: Family Check: $790.86 J***543G: $17,972.40 C***986U: $8,8,066.30 Text STOP to opt-out HELP for help Std fees apply
American State Bank: Family Check: $790.86 Text STOP to opt-out HELP for help Std fees apply

Account details (DETAILS)

A mobile user sends an account details message to request details such as nickname, balance, and type of a specified account.

Supported action identifiers:

• DETAILS

Request	Text to SMS
Request details for a specified account	DETAILS <Account identifier> e.g. DETAILS 809884543
Sample Response
American State Bank: Number: 8***4543 Nickname: Checking Balance: $2,000.00 Type: Business Checking Text STOP to opt out HELP for help Std/other charges may apply

Transactions (HISTORY)

A mobile user sends a transaction message to request a list of the last five transactions performed using his mobile channel.

Supported action identifiers:

• TRANSACTIONS
• STATEMENT
• HISTORY
• RECENT
• TRAN
• LOG

Request	Text to SMS
Request a mini-statement for the specified account	TRANSACTIONS <Account identifier> e.g. TRANSACTIONS BOB
Sample Response
American State Bank: 05Jun Payment 8,000.00 11Jun Inquiry 248.65 13Jun Payment 1,000.00 20Jun Payment 384.65 23Jun Payment 199.99 Text STOP to opt-out HELP for help Std fees apply

Inter-account transfer (XFER)

A mobile user sends an inter-account transfer message to transfer funds between two of his linked accounts.

Supported action identifiers:

• TRANSFER
• XFER
• X

Request	Text to SMS
Transfer money from one specified account to another specified account	TRANSFER <Amount> FROM <from account identifier> TO <to account identifier> e.g. TRANSFER 10.00 FROM savings TO family check
Sample Response
American State Bank: $10.00 transferred from savings to family check Text STOP to opt-out HELP for help Std fees apply

Stop (STOP)

A mobile user can disable his mobile access by sending an “opt-out” SMS.

Supported action identifiers:

• END
• STOP
• QUIT
• CANCEL
• UNSUBSCRIBE

Request	Text to SMS
Disable mobile channels	STOP
Sample Response
American State Bank: Thank you. You have been opted-out of mobile banking. See www.asbonline.com or call 1-800-531-1401 for more info.

 

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